Cookie Policy
Understanding how we use cookies to enhance your experience on our website
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners. Cookies enhance user experience by remembering your preferences and enabling certain features.
These files contain anonymous information and do not identify you personally. They help us distinguish you from other users of our website, allowing us to provide you with a better browsing experience and to improve our services. The information in cookies is entirely safe and cannot harm your device.
Quick Cookie Facts
- • Cookies are stored on your device, not our servers
- • They only contain information you have voluntarily provided
- • You can control them through your browser settings
- • They cannot access other files on your computer
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.
- • User authentication
- • Shopping cart functionality
- • Security measures
- • Basic page navigation
Performance Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance.
- • Website analytics
- • Page load times
- • Error tracking
- • User behavior analysis
Functional Cookies
These cookies enable enhanced functionality and personalization. They may be set by us or third-party providers whose services we have added to our pages.
- • Language preferences
- • Region settings
- • Chat functionality
- • Video playback
Marketing Cookies
These cookies track your online activity to help advertisers deliver more relevant advertisements or limit the number of times you see an advertisement.
- • Targeted advertising
- • Social media integration
- • Conversion tracking
- • Remarketing campaigns
Cookie Duration
We use both session cookies and persistent cookies:
Session Cookies
These temporary cookies are deleted when you close your browser. They help us maintain your session and ensure smooth navigation during your visit.
Persistent Cookies
These remain on your device for a specified period or until you delete them. They help us remember your preferences for future visits.
How We Use Cookies
Website Functionality
Cookies enable essential website features such as maintaining your session, remembering your preferences, and ensuring secure access to your account. Without these cookies, many website functions would not work properly.
- • Remembering login credentials securely
- • Maintaining shopping cart contents
- • Saving form data to prevent data loss
- • Authenticating user sessions for security
Website Analytics
We use cookies to collect anonymous data about how our website is used. This information helps us understand visitor behavior, identify popular pages, and improve the overall user experience.
- • Page view statistics and trends
- • User journey mapping
- • Performance monitoring
- • Error identification and resolution
Personalization
Cookies help us provide a personalized experience by remembering your preferences, settings, and previous interactions with our website.
- • Language and region preferences
- • Service type preferences
- • Recently viewed content
- • Customized page layouts
Marketing and Advertising
We may use cookies to deliver relevant advertisements and measure the effectiveness of our marketing campaigns. This helps us provide better service recommendations and promotional content.
- • Targeted service recommendations
- • Promotional content delivery
- • Social media integration
- • Campaign performance measurement
Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. These services may include analytics tools, social media platforms, and advertising networks. We work with trusted partners who help us provide better services.
Google Analytics
We use Google Analytics to understand how visitors interact with our website. This helps us improve our site and services.
Purpose: Website analytics and performance monitoring
Duration: 2 years
Type: Performance cookie
Social Media Platforms
Social media buttons and/or plugins on this site use cookies to enable social media features and improve your experience.
Purpose: Social media integration and sharing
Duration: Varies by platform (1 month to 2 years)
Type: Marketing cookie
Payment Processing
Payment processors may set cookies to securely process transactions and prevent fraud.
Purpose: Secure payment processing
Duration: Session or 1 year
Type: Essential cookie
Customer Support Tools
Live chat and customer support tools may use cookies to provide better service.
Purpose: Customer service and support
Duration: Session to 1 year
Type: Functional cookie
Note: Third-party providers may change their cookie practices over time. We encourage you to review their privacy policies for the most current information.
Managing Your Cookies
Browser Settings
You have control over how cookies are handled by your web browser. Most browsers allow you to manage your cookie preferences through their settings. Here's how to manage cookies in popular browsers:
Google Chrome
- Click the three dots in the top-right corner
- Select "Settings"
- Click "Privacy and security"
- Select "Cookies and other site data"
- Choose your preferred settings
Mozilla Firefox
- Click the menu button (three lines)
- Select "Settings"
- Choose "Privacy & Security"
- Go to "Cookies and Site Data"
- Configure your preferences
Safari
- Safari menu → "Preferences"
- Click the "Privacy" tab
- Select your cookie preferences
- Manage website data
- Remove unwanted cookies
Microsoft Edge
- Click the three dots menu
- Select "Settings"
- Go to "Cookies and site permissions"
- Click "Cookies and site data"
- Adjust your settings
Important Considerations
- • Disabling cookies may affect website functionality
- • Essential cookies cannot be disabled as they are required for basic website operations
- • Some features may not work properly if cookies are blocked
- • Your preferences may not be saved across different devices
- • You may need to adjust settings for each browser you use
Cookie Retention
How Long We Keep Cookies
The duration for which cookies are stored varies depending on their type and purpose. We follow industry standards and legal requirements for cookie retention periods.
| Cookie Type | Duration | Purpose |
|---|---|---|
| Session Cookies | Until browser closes | Website functionality and navigation |
| Persistent Cookies | 1 month - 2 years | Preferences and personalization |
| Analytics Cookies | 2 years | Website performance and usage statistics |
| Marketing Cookies | 1 month - 1 year | Advertising and promotional activities |
| Security Cookies | Session or 1 year | Authentication and fraud prevention |
Cookie Expiration
When cookies reach their expiration date, they are automatically deleted from your device. You can manually delete cookies at any time through your browser settings.
- • Some cookies are automatically deleted when you close your browser
- • Persistent cookies remain until their specified expiration date
- • You can manually remove cookies before they expire
- • Browser settings may affect cookie storage duration
Updates to This Policy
Policy Changes
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the bottom of this policy.
We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies. Your continued use of our website after any changes indicates your acceptance of the updated policy.
Notification of Changes
When we make significant changes to this policy, we will provide notice through:
- • Prominent notice on our website
- • Email notification to registered users
- • Updates to the policy version date
- • Social media announcements (when applicable)
Stay Informed
It's important to stay updated about changes to our cookie practices. We recommend checking this page regularly for any updates.
Last Updated:
Contact Us About Cookies
If you have any questions about our use of cookies or this Cookie Policy, please don't hesitate to reach out to us.
Get in Touch
Address
Robinsons Place Iloilo, Iloilo City, Philippines
Phone
+63 33 337 4477Business Hours
Quick Response: We typically respond to cookie-related inquiries within 24 hours during business days.